Health Coverage Specialist
Kentucky Equal Justice Center (KEJC) seeks one full-time employee to engage in community outreach and enrollment of eligible Kentuckians in health coverage, with a focus on First Language Not English and immigrant individuals and communities, including:
Outreach: provision of clear and useful information to low income Kentuckians and community partners about options for health coverage and the process of enrollment and
Enrollment: provision of direct consumer assistance to apply for, compare options for, enroll, and re-enroll in health plans
Health Coverage Advocacy: collaboration with advocates and attorneys, networking and community consultation to develop and implement effective policy advocacy for health coverage access, primarily targeting state agencies
Proficiency in Spanish and willingness to use telephone and other translation and interpretation resources are essential.
Duties and Responsibilities
The Health Coverage Specialist will engage in outreach, enrollment assistance, and activities designed to promote retention of health coverage and relief from medical debt for eligible populations. The worker will:
Use multiple training sources to become a Certified Application Counselor (kynector) familiar with public and private health coverage options with a focus on Medicaid, KCHIP, and subsidized plans offered through kynect.ky.gov
Undergo training in best practices to assist consumers in shopping, applying for and retaining health coverage—including training offered or required by project funding sources
Review, select and create culturally appropriate community education materials on health care options, in English, Spanish, and other languages by coordinating translations by KEJC staff, volunteers, and contracted translators
Become expert in special rules for health care eligibility that apply based on immigration status
Develop a network of stakeholders and community leaders who can help guide the project toward the most productive advocacy strategies
Plan and engage in community outreach for KEJC programs, with a focus on health coverage and medical debt information
Timely report on program activities and outcomes, including methods and reports required by funding sources
Help enhance program intake processes to include screening and referral for health coverage and medical debt and engage in ongoing coordination with appropriate intake staff
Work with KEJC’s Communications Director to develop and implement communications plans, including use of website, email and social media tools and local and linguistically diverse media
Train, supervise and manage interns and volunteers as appropriate to meet project goals
Identify problems or improper denial of coverage or services, report application issues to state agencies, and refer as appropriate to KEJC attorneys or other Kentucky legal services programs for individual legal assistance
Engage in other activities as required by advocacy strategy
At least one year of direct customer service, community outreach, and/or advocacy experience is preferred; equivalent experience will be considered
Valid driver’s license and vehicle with insurance or willingness to arrange vehicle rental at KEJC’s expense for outreach work
Proficiency in written and spoken Spanish and English; additional languages are a plus
Knowledge of, and experience in, working with people representing different nationalities, cultures, languages, and economic backgrounds
Ability to manage a client caseload for health coverage benefits
Ability to work well independently and in a small team of advocates, intake specialists, attorneys, legal assistants, interns, and volunteers
Excellent research and analytical skills
Ability to communicate clearly and effectively verbally and in writing
Experience with program implementation and reporting
Experience designing and delivering presentations for diverse audiences
Experience recruiting, training and supervising volunteers
Experience in outreach to diverse constituencies
Self-motivation and ability to take initiative
Strong commitment to social justice
Willingness to travel within Kentucky
This is a hybrid position. While KEJC has staff across the state, in-person work at one of our Lexington offices or in the community is anticipated. Remote work is feasible part of the time.
Salary and Benefits
Salary based on experience and our professional salary scale. Examples: $42,516 at 3 years, $50,235 at 8 years. Fringe benefits include health, retirement, dental, life, and disability coverage, with optional vision coverage. KEJC is a 501(c)(3) nonprofit, but we provide health and retirement benefits through participation in state and county employee plans.
Grant Funded Position with Potential Renewal
This position is funded by a grant from Foundation for a Healthy Kentucky until September 30, 2024, with potential for the grant to be renewed for an additional year and for additional funding to be acquired from other sources.
As soon as possible.
To apply, please email the following documents to firstname.lastname@example.org. If possible, please attach them as a PDF or multiple PDFs:
three references with phone numbers and email addresses
2-3 examples of recent work that you feel is relevant to this position (optional, but encouraged)
Recent work examples might include videos or slides of presentations, flyers, policy papers, one-pagers explaining an issue to laypeople, op-eds, blog posts, etc. If these materials are available online, you may provide them by linking to them in the cover letter or in a separate document.
If you need accommodation or assistance to submit your application and materials, please email email@example.com. Only applicants selected for an interview will be contacted.
Application Deadline: Monday, October 30, 2023. Position open until filled.
For more information: contact Miranda Brown, Kentucky Equal Justice Center, 201 West Short Street, Suite 310, Lexington, KY, 40507. Email: firstname.lastname@example.org. Phone: 859-667-4559.
KEJC welcomes your application. As an organization, we are committed to anti-racism and are working to build a racial justice framework into our programming and policy initiatives. We acknowledge our history as a predominately white organization and are committed to ending white supremacy. Doing so is essential to our objective of full equality for all people.
KEJC provides equal employment opportunities to all employees and applicants without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth (or related medical conditions, including, but not limited to lactation), physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS-related), genetic information, or sexual orientation in accordance with applicable federal, state, and local laws.
Women, people of color, transgender individuals, and members of other underrepresented populations are strongly encouraged to apply. KEJC also supports and encourages people who were formerly convicted to be active in their community. Background checks results that indicate a conviction do not necessarily disqualify you from employment. KEJC reserves the right to request further information to fully assess an applicant’s candidacy in relation to the job duties associated with the position.